Volunteer
General Volunteer Information
VOLUNTEER REGISTRATION FOR 2024 IS OPEN!
Shriners Children’s depends on national signature events like the Shriners Children’s Open to help raise awareness and funds to support our mission to improve the lives of children. It is thanks to the hard work, dedication and passion of our volunteers that the Open continues to get bigger and better every year.
Join us and become a part of this important Las Vegas tradition. We know it will be an experience you will never forget.
Volunteer Assignments and Shifts
Volunteers are assigned to a variety of committees, performing the many tasks required to conduct a PGA TOUR event. You will be assigned to a committee once we receive your volunteer uniform fee. All committee descriptions can be found under the COMMITTEES tab above.
Each volunteer is required to work a minimum of three shifts. Generally, there are two (2) shifts per day: the morning (AM) shift, which is typically 6 AM – 12 PM, and the afternoon (PM) shift, which is typically 12 PM – 6 PM. Once assigned to a committee, your chairperson will contact you to discuss your schedule. Some shifts are also available prior to tournament week.
Training is available for most committees and your training schedule will be forwarded to you. Should you have further questions, please contact your committee chairperson located in the LEADERSHIP tab above.
Uniforms and Volunteer Packages
Each volunteer is required to purchase a volunteer uniform. This helps us to defray our costs associated with each volunteer. Our event is operated as a 501(c)3 charity and every available dollar is dedicated to our mission of raising awareness and money for Shriners Children’s. See the TRAINING AND UNIFORMS tab for additional information.
Your entire volunteer package consists of:
- Volunteer-required uniform
- Meal/beverage during each of your shifts
- Volunteer Appreciation Party access
- A week-long Tournament Access Volunteer Badge + tickets
- Commemorative 2024 Pin
- Volunteer After-Party access
- Transportation shuttle between TPC Summerlin and the Suncoast
Approximate package value, excess of $400.
For sizing information, please refer to the Uniform Information document from our volunteer registration portal. You will be notified of the pick-up dates, time and location at a later date.
Team Building Opportunity
This is your chance to volunteer at the Shriners Children’s Open alongside co-workers and friends. Join the team volunteer program where you and your company will have the chance to become tournament marshals.
Marshals, also known as Gallery Management, assist tournament security and help manage the flow of spectators during the tournament to ensure continuity of play, gallery safety, and the safety of the PGA TOUR professionals. Volunteers ensure that players are not disturbed during play and enforce golf etiquette and security among the spectators. Volunteers are responsible for keeping spectators behind the ropes, and players and officials inside the ropes. They are stationed at each tee, landing areas, putting greens and crossovers. Training is provided. Wednesday through Sunday shifts only.
As a part of the team volunteer program, your organization will be assigned a specific hole to marshal. This means that only volunteers from your group will be volunteers on that hole. This provides a great opportunity for team-building and a chance for your organization to take “ownership” of that hole. In order to marshal a hole effectively, your organization will need to gather a minimum of ten (10) volunteers per day and be available Thursday through Sunday of tournament week. Tournament staff will provide special recognition of your organization with signage stating “THIS HOLE MARSHALED BY (your organization name)”.
For more information on the team volunteer program or general volunteering, contact Baylea Clayton at baylea.clayton@shrinerschildrensopen.com or call 702-873-1010.
Multiple Volunteer Options
Various volunteer opportunities are available. Learn more about the different ways you can help support the Shriners Children’s Open.
18TH GREEN HOSPITALITY: Manage the day-to-day operations of the corporate hospitality facilities with a “110% customer satisfaction approach.” The main responsibility of this committee is the constant and consistent satisfaction of our hospitality patrons and sponsors through customer service. Volunteers will assist corporate sponsors in hospitality areas by checking proper credentials, meeting and greeting patrons, overseeing general flow, and providing information and customer service to corporate guests. Volunteers will also assist in the general upkeep and appearance of the facility. Thursday through Sunday shifts only.
ADMISSIONS: To include one or more of the following assignments: Wednesday through Sunday shifts only.
- BAG CHECK:Check in and log prohibited items at the admissions gate.
- TICKET SALES:Sell tickets at the gate to spectators and provide general information. Assist security with checking spectator credentials. Money handling experience preferred.
- WILL CALL: Organize and manage the pickup location for credentials during tournament week. Assist with sorting and distribution of credentials at gate.
AMBASSADORS: Volunteers will act as greeters and welcome general spectators and corporate clients to the tournament. Volunteers will also provide directory assistance and general information to spectators, including restroom and concession stand locations, lost and found and corporate hospitality locations. Volunteers will be located at various locations on-course.
GOLF CARTS: Volunteers will manage inventory, distribution, and collection of golf carts each day during tournament week. Assist in the management of overall cart procedures and plan as designated by tournament office staff. A signed 2024 Golf Cart Safety form is required prior to the start of tournament week; safety training will be provided. Previous golf cart experience is highly recommended. Shifts prior to tournament week are also available.
HONORARY OBSERVERS: Assist in registering our sponsors’ guests that have been granted access inside the ropes to follow players and caddies. Volunteers will escort the honorary observer to the appropriate tee in a timely fashion and communicate all the relevant rules associated with the program. Thursday through Sunday shifts only.
MARSHALS: Volunteers will assist tournament security and help manage the flow of spectators during the tournament to ensure continuity of play, gallery safety and the safety of the PGA TOUR professionals. Volunteers ensure that players are not disturbed during play and enforce golf etiquette and security among the spectators. Volunteers are responsible for keeping spectators behind the ropes, and players and officials inside the ropes. They are stationed at each tee, landing areas, putting greens and crossovers. Training is provided. Wednesday through Sunday shifts only.
PATRIOTS’ OUTPOST: Volunteers will assist with greeting and welcoming all qualified guests: Military/Veteran, First Responders, Police Force, EMT, etc. They will also ensure that all persons entering this facility have the proper credentials. Volunteers will also assist in the general upkeep and appearance of the facility. Thursday through Sunday shifts only.
PLAYER TRANSPORTATION: Volunteers to be in communication with staff and professional players, PGA TOUR officials, and VIP guests between airport, hotels, and golf course. Volunteers will be on call during tournament week to transport players, officials and guests to various locations as needed. Must be over 25 years old and have a license in good standing. Shifts begin on Friday prior to tournament week.
PRACTICE RANGE: Assist in setting up the practice facility and keeping each station supplied with golf balls and tees. Assist the club staff with the cleaning, sorting and picking of range balls. AM Shifts start earlier than typical 6 AM start.
PRO AM: Volunteers will assist amateurs and professionals to ensure that they have the best experience possible. Volunteers will be involved in many aspects of player and caddie registration. Please note that some shifts take place off-course and will require additional transportation to the Draw Party venue. Shifts are also available for the Tough Day Challenge to be held on the Monday after tournament week. Tuesday and Wednesday of tournament week; Monday (after tournament week) shifts only.
PROFESSIONAL CADDIE SERVICES: *RESTRICTED COMMITTEE* Assist the caddie master with caddie registration for all professional caddies, issuing and collecting caddie bibs and any other general needs of the professional and amateur caddies. Volunteers will also assist in the general upkeep and appearance of the caddie venue.
SPECIAL EVENTS: Support the execution of all major tournament social functions during tournament week. Events may include Volunteer Appreciation Party, Pro-Am pairings party, Women’s Day, Shriners BBQ, and all post-round parties at The Hill/Club 360. Support roles will include sponsor and spectator meet and greets, on-site registration management, set up of parties and functions and general customer service. Sunday through Wednesday shifts only.
SPECIAL GUEST SERVICES: Provide cart transportation for disabled spectators to and from the main entrance to designated areas on the golf course, and disabled volunteers to and from their respective assigned areas. A signed 2024 Golf Cart Safety form is required prior to the start of tournament week; safety training will be provided. Previous golf cart experience is highly recommended.
SPOTTERS: With the development of ShotLink 2.0, our previous Spotter committee will now merge into ShotLink Mobile Spotters (SMS) to collect and distribute real time scoring and statistical data. ShotLink will now feature a PGA TOUR On-Course Scoring Tech on each hole. Under the leadership of the Scoring Tech, the ShotLink Mobile Spotters will help locate and flag shots that miss the fairway/green, assist with ball flight from the tee, and relay pertinent information to the Scoring Tech such as penalty situations, obstructed shots, and detailed from locations. All Mobile Spotters should be physically able to walk around their assigned hole for the duration of their shift in potentially varied weather conditions. Quickly locating shots not in view for the Scoring Tech or Camera System is a key function of this role as it is vital to be able to gain accurate insight into the location of each shot.
Requirements to be a Competition Support ShotLink Mobile Spotter:
- Must complete a short online training course.
- Must attend a short virtual or in-person training session prior to tournament week.
- Must complete ShotLink disclosure form.
STANDARD BEARERS: Accompany each group of professionals during play and display their scores in relation to par on a cumulative basis. You must be able to walk all 18 holes and carry a standard (weight approximately 5 to 7 pounds.) Young adults, ages 13–18, may volunteer for this committee on approval of committee chairman. Wednesday through Sunday shifts only.
SUPPLY DISTRIBUTION: Assist in the distribution of all tournament materials during tournament week and weeks leading up to event. Volunteer will assist in the receipt and distribution of spectator information and incoming materials for the players or caddies. In addition, must maintain and distribute supplies, refreshments and water for players, caddies and volunteers during the tournament. HEAVY LIFTING IS REQUIRED, VERY ACTIVE DUTY. A signed 2024 Golf Cart Safety form is required prior to the start of tournament week; safety training will be provided. Previous golf cart experience is highly recommended. Shifts prior to tournament week also available.
THE HILL/CLUB 360: Manage the day-to-day operations of the various venues on site. The main responsibility of this committee is the constant and consistent satisfaction of our hospitality patrons and sponsors through customer service. Volunteers will assist guests in hospitality areas by checking proper credentials, meeting and greeting, overseeing general flow, and providing information and customer service. Volunteers will also assist in the general upkeep and appearance of the facility. Thursday through Sunday shifts only.
THE SPOT/CABANAS: Manage the day-to-day operations of the The Spot with a goal of providing 110% customer satisfaction. The main responsibility of this committee is the constant and consistent satisfaction of our hospitality patrons and sponsors through customer service. Volunteers will assist guests and corporate sponsors in hospitality areas by checking proper credentials, meeting and greeting patrons, overseeing general flow, and providing information and customer service. Volunteers will also assist in the general upkeep and appearance of the facility. Thursday through Sunday shifts only.
UNIFORM DISTRIBUTION: Inventory and distribute volunteer apparel and credentials. Duties will include the management of uniform distribution area, apparel exchanges, sale and returns. Please note note that some shifts take place off-course and will require additional transportation. Shifts begin on Thursday, PRIOR to Tournament week.
VENDOR HOST SERVICES: Under the direction of the Tournament Operations division and in connection with the sales team; to provide service and support to the vendors and nonprofit organizations. Specifically, the committee will coordinate the on-boarding and off-boarding of vendors for the set up and tear down of their assigned venues. Additionally, to act as the front line contact to all vendors and provide world class customer service throughout the Tournament to exceed all needs and expectations. The committee member will need to have the ability to lift up to 40 pounds comfortably and have excellent verbal skills. A signed 2024 Golf Cart Safety form is required prior to the start of tournament week; safety training will be provided. Previous golf cart experience is highly recommended.
VOLUNTEER HOSPITALITY: Keep the volunteer hospitality center, known as Volunteer Village, open and available to all volunteers during tournament week. Ensure beverages and food items are available for uniformed volunteers working each day. Volunteers will work closely with the supply distribution committee to make sure that the Volunteer Village is stocked at all times with appropriate materials and supplies. Volunteers will also assist in additional uniform piece purchases and the general upkeep and appearance of the Volunteer Village.
WALKING SCORERS: *RESTRICTED COMMITTEE* Accompany each group of players and input scores and statistics into a PGA TOUR supplied handheld device. All scorers will be equipped with radios to communicate with the ShotLink scoring truck. Shifts are approximately five hours and each volunteer will be given a tee time. It is essential to have knowledge of golf, golf etiquette, and be in good physical condition with the ability to walk 18 holes at a pace to keep up with the players. To be eligible for this committee you MUST complete online training, attend instructor-led training*, and work the Pro-Am. Additionally, you must work at least two days during the week (Wednesday – Friday). VERY ACTIVE DUTY. Assignment to this committee is at the discretion of the committee chairman. Wednesday through Sunday shifts only.
*Instructor-led training is offered on the Saturday before the tournament at 9 a.m. and on the Tuesday before the tournament at 1 p.m. You must attend at least one of these sessions.
*To learn more about RESTRICTED COMMITTEES, please contact the respective Division and Committee Chairs found under the LEADERSHIP tab!*
Preparing for A Rewarding Experience
Training
Training schedule to come.
Uniforms
Volunteers are required to wear the official standard volunteer uniform, which consists of a polo style golf shirt, jacket, baseball cap or visor (or straw hat for an additional fee). You are required to provide your own khaki slacks, shorts or skort, and closed toe shoes.
Shriner Volunteers: You are encouraged to wear your Fez, but it is not required.
Uniform Distribution/Pick Up
Location:
PGA TOUR Superstore, Downtown Summerlin
2315 Summa Dr. #140, Las Vegas, NV 89135
Date/Time:
October 10 – October 11, 3–7 p.m.
October 12 – October 13, 10 a.m.–2 p.m.
On Course Uniform Distribution
Location:
Volunteer Village
Date:
October 14 – October 20
For those picking up uniforms at Volunteer Village, your Volunteer Badge will be available at VOLUNTEER WILL CALL, located at the ticket trailer at the front entrance. Once you receive your volunteer badge, you may proceed to Volunteer Village to pick up your uniform.
Admissions |
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| Division Chairman*
Kirti Naik Will Call Priti Naik |
Bag Check
Peter Valdezate |
Competition Support |
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| Division Chairman*
Michael Parquette Michael Yatson Marshalls Cheryl Murone |
Spotters
James Eberle Walking Scorers Doug Elsesser Stefanie Vasquez |
Corporate Hospitality |
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| Division Chairman*
Martel Clayton Jim Nehf
18th Green Hospitality Mark Hillers
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The HILL + CLUB360
Karl Fraser Patriots’ Outpost Tammy Wise The Spot + Cabanas TBD |
Distribution |
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| Division Chairman*
Tony Spurlin Supply Distribution TBD |
Vendor Host
Glenn Westman |
On-Course Services |
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| Division Chairman*
Juli Duffy Ambassadors TBD Medical TBD
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Special Guest Services
Ross Hjermstad Standard Bearers Jim Hart Josh Sturman
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Player Services |
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| Division Chairman*
John Clayton Practice Range William Smith Player Transportation John Pennington
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Pro Caddie Services
Bill Cole Pro Registration Kristi Atkins |
Special Events |
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| Division Chairman*
Lizette Sosa 5K TBD Championship Pro Am TBD |
Shriners BBQ
TBD Volunteer BBQ TBD |
Volunteer Hospitality |
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| Division Chairman*
Elizabeth Ferreira Carlos Ferreira |
Golf Carts
TBD Uniform Distribution TBD |